Call us: +44 7865 405597     Email us: customersupport@emeraldhairbeauty.com

FREQUENTLY ASKED QUESTIONS

What type of quality is your hair?

Answer

We take pride in customer satisfaction hence we only deliver trusted brands. All our hair are premium quality, 100% human virgin hair for our wigs and hair extensions. They can be coloured and reverted back to original colour if appropriate dye is used and can withstand high temperature heat as well. Our Braids are original X-pression kanekalon fibre which are 100% synthetic flame retardant best quality hence they are tangle free, brushable and good for hot water use.

 

What is the length of your hair?

Answer

Our hair length varies and you can select whatever length you want from the drop down button while selecting your hair. In some case, we are able to deliver the length you desire if it is not listed in the drop down however you would have to select any length and then leave a note in your order.

 

How long does it take you to deliver to your customers?

Answer

Some of our hair are "made to order" to suit your needs. To allow time for preparing these orders, we would usually deliver within 5-10 working days.

 

What Cap sizes do you use in making your Wigs?

Answer

We do 3 different cap sizes; small, medium and large. You can select this from the drop-down list while placing your order

  1. Small    20-21.5 head circumference
  2. Medium 22-22.5 head circumference
  3. Large       23-24 head circumference

 

Can I order for a larger or a smaller cap size?

Answer

Yes. All you need do is select any cap size while placing your order but remember to leave a note while checking out that specifies the precise cap size you want .

 

How do I know what cap size I am?

Answer

Just measure around the largest circumference of your head using a measuring tape.

FURTHER QUESTIONS ?

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★ Our Reviews

Let customers speak for us

292 reviews
89%
(261)
9%
(27)
1%
(2)
0%
(1)
0%
(1)

Amazing product

Thank you so much. My hair is look better already.

The products are great the shampoo does not strip your hair snd all the products made my day easier and smother as they all have slip . Comes with instructions and stages , all smell great especially the hair oil .

J
The Harmony Naturals Collection
Jina F. (Newark, US)

Jina
No result for me yet I have a fine hair it make my hair become more thinner I’m just continue to use it to what will happened

C
The Harmony Naturals Collection
Carol W. (Manchester, GB)
Excellent Purchase

Good morning i was very pleased with my purchase, i loved them, knowing that it is all Herbal for my hair means it is the right product i have chosen.